Boatshed Support - How to use it

This new platform is integrated with our current support system which enables the support team to add related help articles to current support requests. Some of you may already have seen the new knowledge base help articles as we have been using some of them in Boatshed Support already. From these articles you can also view related articles and information.

Benefits

  • More effective, quicker and easier search.
  • Instructions include videos, images and text instructions.
  • Related Articles - To make it easier for you to get to the right info we have placed a list of related articles at the bottom of each help article.
  • A better and more efficient support system so you get the help you need to run your business more effectively.
  • Intelligent search: It lists the most viewed topics on the support home page

When you are on a help article you can then search also by categories, see below.

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